Privacy Policy

Our Privacy Commitment

At Syranthoviqume, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This policy explains how we collect, use, and protect your information when you use our financial planning services.

Information We Collect

We collect information necessary to provide our financial planning services effectively:

• Personal details including name, date of birth, and identification information
• Contact information such as address, phone number, and email address
• Website usage data and service interaction information
• Technical data including IP address, browser type, and device information

How We Use Your Information

Your information is used for the following purposes:

• Providing financial planning consultations and related services
• Communicating about your account, appointments, and service updates
• Improving our services and developing new features
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Information Sharing Practices

We share your information only in specific circumstances:

• With trusted service providers who assist in delivering our services
• When required by law, court order, or regulatory authorities
• With third parties when you have provided explicit consent

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated.

Your Privacy Rights

Under Australian privacy law, you have the following rights:

• Access your personal information and receive copies of data we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Receive your personal information in a portable format
• Object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and provide personalized services.

For detailed information about our cookie usage, please refer to our Cookie Policy. Cookie Policy.

Data Retention Period

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Most client information is retained for 7 years after service termination, as required by financial services regulations.

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

Privacy Policy Updates

We may update this privacy policy from time to time. Material changes will be communicated via email or website notification, and the updated policy will show a new effective date.

Privacy Contact Information

For questions about this privacy policy or to exercise your rights, contact our Privacy Officer at contact@syranthoviqume.com or +61 224-856-041